FAQ: Frequently Asked Questions

❓ What if the dress I want is not available on the website?

We work directly with our designers. If a dress is not currently available on our site, we may still be able to source it for you. Simply reach out to us via email, WhatsApp, or phone, and we’ll do our best to fulfill your request.

❓ Do dresses come with extra fabric for tailoring or coverage?

Some of our dresses include additional fabric for custom tailoring or modesty adjustments. When available, this is clearly stated in the dress description. If you have specific requests, feel free to contact us.

❓ The model photo shows a high slit, but the actual dress has a shorter opening. Why?

Certain dresses are designed with customizable openings, and some may come with slits that stop at the knee rather than the thigh. We always clarify this detail in the product description, so be sure to read each listing carefully.

❓ How long does shipping take?

Our average shipping time is 4–10 business days, depending on location and dress availability. We work hard to ensure your order is processed and shipped as quickly as possible. You’ll receive tracking information once your order is dispatched.

❓ Do you offer gift packaging or gift cards?

Yes! We offer gift cards in various amounts. If you’d like your order to be wrapped or packaged as a gift, just let us know through email or WhatsApp, and we’ll happily take care of it with an extra fee.

❓ What payment methods do you accept?

We offer secure checkout through:
• PayPal
• Visa
• Mastercard
• American Express
• STCPay
• Mada

All payments are processed through SSL-encrypted platforms for your security.

❓ Who are you?

We are a family-owned business passionate about helping our clients feel confident and elegant. Based in Jeddah, Saudi Arabia, we specialize in sourcing the finest luxury eveningwear from world-renowned designers.

❓ Do you sell authentic designer dresses?

Yes — we are proud to be authorized retailers of all the brands we feature. We work directly with designers to guarantee that every piece on our site is 100% authentic.

Our featured designers include:
• Terani Couture
• Andrea & Leo
• MNM Couture
• Azzure Couture
• HigarNovias
…and more.

❓ Want to ask something else?

We’re always happy to help!
📩 Email us | 💬 WhatsApp us | 📞 Call us: +966 55 430 6351